~Tongur Music Studio Policy~
Recitals: We will have at least two recitals during the year Winter recital usually on December and Spring recital usually on May. Depending on the demand we can add one or two more recitals to our annual program. Dressing nicely and neatly is expected for the recitals. There will be rehearsal time before the recitals. Attending rehearsals is expected, and it provides good backstage experience to our students. During these rehearsals, they will learn how to go on the stage, how to bow, they will have a chance to play in the space before the recital. Recital dates will be decided through an open poll voting, and we chose the time that works for most participants. Rental and other expenses for the recital organization is included in your fee, there will be no other charges. Our recitals are followed by a potluck, so you can bring your (or your kids’) favourite dish and join the community.
Photos/videos: The Studio may take photos and videos during the lessons and recitals. If you have consent that we can use these on the studio website (and other media such as Facebook or booklets), please indicate it on the enrollment form.
Exams: If you wish to take RCM exams, please let us know in advance. So we will have time to build your repertoire and enroll you at a proper time. You will need to create an account, maintain a student ID, and pay the exam fee for the enrollment to RCM exams.
Practicing and Well Behaviour: Regular practicing is expected from all our students. Depending on their age and level of daily practicing time can change between 15 minutes and 2:00 hours. If you are a parent please make sure you support and remind them to practice daily. Sometimes we can ask them to fill a practice chart and parent to supervise the chart or well-practicing habits. Well behaviour is expected and supported by our studio.
Missing and/or re-scheduling a session: If you are going to miss a lesson and give us 24 hours notice, we will do our best and most probably can re-schedule your session in the same week. If you can give 48 hours notice it is even better. If you let us know less than 24 hours before the lesson, we will again try to re-schedule, but we might not promise that we can find the correct spot for you in the same week.
Please realize we are also professional musicians with an active composing/performing carrier. In some cases, if we have a professional concert that we take place or must attend a concert for professional purposes on the day of your lesson, we might need to reschedule. If something like this occurs, we usually let you know the previous week to allow us to find a mutually good re-scheduling spot. Your understanding will be greatly appreciated.
Your designated teacher might be unable to teach sometimes. If your designated teacher is unable to teach your lesson for that time, one of our other teachers may be a substitute for his or her. However, this is a remote possibility.
Holidays: New Years Day, Thanks Giving Day, Canada Day, Good Friday, Easter Monday, Christmas Holiday will be a holiday. If your lesson comes on one of these holidays it may be rescheduled on a close date. There will be a two-week holiday during the summer, date TBA. During summer we prefer to continue lessons because two months is a long time to give a break to playing one’s instrument. Or long enough time to build unwanted habits for playing the instrument. By experience, it is clear to us that after long breaks students usually spend the first four to six weeks to reach the level that they left. So if you are in town please consider continuing lessons during the summer. It is also a valuable time to practice without the distractions that winter activities bring. Also please remember to send us your summer schedule if you already know your plans, so we can make plans accordingly.
Sickness: Please be considerate and cancel the lesson if you or your child is sick. Because we are in contact with many children and adults throughout the week and prefer not to spread anything.
Lateness and Earliness: If you are late, please be advised we will do our best to compensate and to give you the most time we can, unless we have another student waiting just after you. If you are early, please come in it is always good to witness others making music. If parents are late to pick up the children, for their safety we will keep them at home until you arrive. They are welcome to sit around, read, colour, do homework, etc. Of course, it is common courtesy not to distract other students. Still being on time is important and preferred and we trust you will do your best. In the case of traffic or emergency if you could let us know by phone or text it will be most appreciated.
Payments: We offer 30, 45, and 60-minute lessons per week. We apply monthly flat rates for these as follows;
30-min lessons/week $150/month,
45-minute lessons/week $225 month
1×60-minute or 2×30-minute lessons/week $300/month
We apply a 5% discount from the overall fee for the second sibling and 5% for each sibling after that.
Payments can be made cash, cheque or Interac bank transfer. Please make cheques payable to Tongur Music. You can pay either during the first lesson of the month for the beginning month or during the last lesson of the month for the ending month. Please make sure you clarify your preference about these options at the beginning of your lessons and/or in the enrollment form.
Frozen fee policy: We have a frozen fee policy, you will continue lessons with the fee you begin when you first enrolled until you discontinue lessons. Your fee won’t be affected by the annual raise of our fees.
Yearly fee: We print music, and use a good amount of stationary while teaching your children. For the entire year of printing (including paper and toner) and other office expenses, we will be charging a $20 fee per child, per school year. Please add this fee to the September payment.
Receipts: We will provide monthly receipts that you can use for tax purposes. If you want a yearly receipt at the end of the year you need to inform us, otherwise, we don’t regularly prepare the end of the year receipts. For students who are paying with interact transfer, we will prepare receipts once or twice a year. Please talk to us if you wish to arrange it differently.
Discontinuation of Lessons: We require 1 month’s notice for discontinuation of lessons. Please notice when you discontinue lessons you will lose your right to frozen fees, and if in the future you would like to continue lessons again you will be re-enrolled from the current fee.